For ACOs, health systems, medical groups and health plans
Nurra reaches them, keeps them engaged, and gets paid only when it works.
A human + AI care team that works as an extension of your staff. AI runs outreach at volume, a named care navigator keeps each member engaged, and gap closure flows back into your own workflow.
+45%
successful outreach vs. internal teams, in hard-to-reach populations
2.5X
faster care-gap closure and next steps
2X
referrals completed within 30 days
+10 pts
Patient Activation Measure after enrollment
Pilot one or run all three. Each ties to a measure you already report, and each ends with a number.
AI calls, texts and emails in the member’s language and on their schedule, fixes bad numbers and retries at the right times. Members hear from a care navigator working with their plan, or under your name. People step in for the conversations.
+45% successful outreach vs. internal teams
We align monthly care to the measures you report: screenings, control and monitoring, medication adherence, access. Every closure and every barrier reports back in your team’s own format.
2.5X faster care-gap closure
One care navigator owns the follow-up. Appointments, refills, labs and post-discharge steps get done, so the next visit is a checkup, not a return trip.
2X referrals completed within 30 days; fewer repeat ED visits
No setup fee, no PMPM floor. Implement on your terms, where we do the heavy-lifting, and nothing to budget before results.
Reach and engagement in the first 60 days, post-discharge follow-up, and inpatient days, readmissions and ED visits against matched members still unreached.
Targets met, we expand to the next tranche. Not met, nothing further is owed.
A daily eligibility or trigger export is enough to start. Deeper integration only if you want one.
Every conversation is human, and no AI output reaches a member unchecked. The AI risk sits with us.
A simple daily eligibility or trigger export, the feed you already have, or a deeper integration if you want one.
AI-personalized calls, texts and emails in the member’s language, with phone-number remediation and best-time-to-call retries.
Each member gets a named care navigator who builds the care plan around their priorities and barriers. Every conversation is human.
Appointments, refills, labs and post-discharge steps get done. AI handles the scheduling and the notes.
Closed-loop reporting on every member, care plan and barrier, in your team’s own format.
Our results
Across Nurra’s Medicare and Medicaid programs in 2026: the same care navigators and the same platform, working under our partners’ names.
“Nurra Health is a dream come true from a provider’s standpoint.”
40%
lower cost than in-house care teams
70%
of enrolled members engaged every week
96%
monthly retention, 91% with Medicaid members
95
patient NPS
65%
of the members internal teams can’t reach are high-risk; that’s who we work
+17%
orders completed within 30 days
Orders: 180-patient California cohort, Jan to Aug 2026. High-risk share: unreached members in a health-plan population, 2026.
“This is the best thing my doctor could ever come up with. This extra support is just fabulous.”
“I feel very spoiled having you. My own personal person.”
“When you first contacted me, I thought I wasn’t really going to have much of a need for this. Now I’m thinking, thank God I’ve got you.”
Care plans, barriers and provider follow-through flow into your own care-management platform. Clinical notes go into the EHR the way your clinicians want them.
Send us an eligibility or trigger export. We’ll size the unreached pool, agree on targets, and run the first 90 days with nothing owed until they’re met.