Human + AI chronic care management

Care navigators with patients. AI with everything else.

Every chronic patient gets a named care navigator between visits. AI runs outreach, enrollment, scheduling, documentation and billing prep, so your team adds nothing to its plate.

  • No cost to most patients
  • No new software
  • Billed under your NPI
Nurra care navigator

Maria is on a call with Mr. Alvarez

Monthly check-in · 07:42

Meanwhile, AI has
  1. Pulled the latest A1c and BMP from the EHR
  2. Confirmed Tuesday nephrology visit by text, in Spanish
  3. Called the pharmacy: lisinopril refill is ready for pickup
  4. Wrote the call summary as a SOAP note
  5. Drafted a care plan update for Dr. Patel to approve
  6. Drafted a plain-language BP reminder at a 5th-grade reading level
  7. Flagged an overdue colonoscopy and queued outreach
  8. Logged 14 minutes of CCM time
  9. Prepared the 99490 claim under the practice NPI

95

patient NPS

4X

faster care-gap closure

+110%

completed referrals

40%

lower labor cost than in-house

One care team, built for the way you get paid.

Fee-for-service or risk, Nurra runs the same program under your name and reports the numbers that matter to you.

Providers & clinics

CCM your PCPs will actually opt into.

A white-label care team that enrolls your patients, runs monthly care and prepares every claim under your NPI. About $150K a year from 150 enrolled patients.

For providers & clinics

Value-based care partners

Close the gaps you prioritize, across every practice.

For ACOs, hospitals and medical groups: we align monthly care to your quality measures, report closure back, and give each PCP a reason to opt in.

For value-based care

FQHCs

Whole-panel care management for community health centers.

Care navigators who speak your patients’ language, outreach that meets them where they are, and documentation that fits your workflows.

Talk to us about your center

What the AI actually does

AI does the administrative work. Care navigators do the caring.

Most “AI-powered” care management means a chatbot. Ours means the paperwork is already done when the care navigator hangs up the phone.

Outreach and enrollment

Calls, texts and email under your practice name until the patient says yes. We do the heavy lifting.

Scheduling

Books follow-ups, tests and referrals, then confirms with the patient the way they prefer to be reached.

Documentation in your EHR

Every conversation becomes a note, a time log and a care plan update in your system, ready for the PCP to approve.

Care-gap tracking

Pulls records from inside and outside your practice, flags open gaps and queues the next action. AI Calls pharmacies, chases down referrals, and gaps close 4X faster.

Hyper-personalized messages

No generic leaflet. Hyper-personalized reminders and education drafted for each patient’s health literacy, language and preferences. A person approves every one.

Claims prep

Each CCM, APCM, CHI and PIN claim prepared under your NPI. Your team presses submit. 99.5% clean claim rate.

How it works, on your terms

Live in as little as two weeks. No new software, no workflow changes for your staff.

  1. Find

    We pull eligible patients from your EHR or eligibility list.

  2. Enroll under your name

    By call, text and email, as your practice, so the patient relationship stays yours.

  3. Care

    A dedicated care navigator runs monthly care while AI handles scheduling, administrative tasks, documentation, and gap tracking.

  4. Under your supervision

    Your PCP approves each care plan, and clinical concerns get escalated on your terms.

  5. Billed under you

    We document in your EHR and prepare each claim under your NPI. Your team just presses submit.

Case study

How a 40-clinic primary care group made CCM a $600K revenue line in 8 months

38%

of eligible patients enrolled

96%

monthly retention

40%

lower cost than internal team

38%

higher odds of medication adherence

“Nurra Health is a dream come true from a provider’s standpoint.”

Chief Medical Officer

What patients say about their care navigator

“This is the best thing my doctor could ever come up with. This extra support is just fabulous.”

D. L., 71 years old, patient of a 40-clinic primary care group, enrolled by Nurra outreach

“I feel very spoiled having you. My own personal person.”

R. M., 68 years old

“When you first contacted me, I thought I wasn’t really going to have much of a need for this. Now I’m thinking, thank God I’ve got you.”

J. T., 74 years old

See what your eligible panel is worth, and what it would take.

Talk to us Get the one-pager

Tell us a little about your organization. We’ll reach out within one business day. Tell us who you are and we’ll send the one-pager to your inbox, with a direct download right here.